Importing & Products
Order & Payment
Shipping & Delivery
Returns & Cancellations
What should I do if my customer cancels the order?
Before the order placed on Kiwi
If your customer wants to cancel the order, click "cancel" on an order to cancel the order in "My orders" ( https://getkiwidrop.com/pages/order).
During the "Processing" state of the order
After the order is fulfilled by KiwiDrop